Technical Intelligence Archive
Full Transcript Restoration
CASE ID: I-23865227 | DATE: 01/11/2026
[22:42:02] Agent: Hi, Syed! I'm Amruth and I'm excited to work with you today.
[22:42:07] Customer: My site is currently being served from /public_html/website_e2c2ee5a/. Because of this, external AI crawlers are failing to resolve the paths for my media assets (.png and .mp3) and are returning 404s...
[22:56:38] Agent: I've successfully whitelisted the URL of the website on the server end.
[23:25:23] Agent: [Whitelisting] Yes, it is done. This might take for 0-2 hours of time to get the URL whitelisted.
[23:41:44] Agent: Thank you for letting me help you today!
CASE ID: I-23854026 | DATE: 01/10/2026 (SHADOW-BAN EVIDENCE)
[00:22:01] Customer: 415 media error
[00:27:30] Customer: Okay, now when I ask Grok AI/ Gemini / ChatGPT/ Perplexity AI they say the website is only a single page website with only text.. Why is that ?
[00:49:46] Agent: The error usually refers that the server refuses to accept the request because the media type of the request entity is not supported...
[00:50:37] Customer: this is called restricted access to AI'S. Am I right?
[00:51:10] Agent: Yes
[01:06:15] Customer: There is nothing with Google, It's with Blue Host Server. They are not allowing complete visibility / discovery of the site.
[01:33:10] Agent: I have removed modsecurity for the website, have cleared cache.